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Embark & Debark

  • What’s the procedure for disembarking the ship at the end of my cruise?

    Fred. Olsen Cruise Lines do their utmost to ensure the end of your cruise is a smooth as possible, allowing you to return home relaxed and ready to share your cruise experience with friends and loved ones. To assist you with disembarkation, clear instructions are placed in your cabin at least 24 hours before your…

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  • What facilities are available at my departure port?

    Just like airports, the facilities between UK cruise departure ports does differ. However, the majority of them offer comfortable seating areas, refreshments and Wi-Fi, enabling you to relax and start to enjoy your cruise holiday from the moment you arrive at the cruise terminal. Fred. Olsen Cruise Lines kindly request you arrive at your departure…

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  • What time is check-in?

    Your check-in time will be indicated clearly for you on your cruise ticket, which you can expect to receive approximately 21 days prior to your cruise departure. Fred. Olsen Cruise Lines kindly request you arrive within your allocated time period to ensure they are able to operate a smooth and timely embarkation for all guests…

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  • Which items am I prohibited from bringing on board?

    To ensure a safe, secure and enjoyable environment for all guests and crew, please be advised that certain items are not permitted on board. To avoid items being confiscated at embarkation or on board the vessel, please ensure you are not in possession of any of the following prohibited items: Items with heating elements or…

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  • What time should I expect to Disembark?

    During your cruise you will be advised of return and disembarkation times by the on board teams. Full details of timings will also be printed in The Daily Times. Please note that times shown are approximate and are subject to change without notice.(Note: Disembarkation times are the approximate starting times for the disembarkation process to commence. Disembarkation…

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